Refund Policy
Last updated: June 26, 2026
This Refund Policy applies to all paid services, subscriptions, or premium tools offered on our platform.
1. Digital Product Policy
Since our services include digital tools and SaaS-based features:
- All purchases are considered final
- No automatic refunds are issued once service is delivered
2. Eligibility for Refunds
Refunds may only be considered in the following cases:
- Duplicate payment made accidentally
- Technical error caused payment failure or double charge
- Service was not activated after successful payment
- Critical system failure preventing access to paid features
3. Non-Refundable Cases
We do NOT provide refunds for:
- Change of mind after purchase
- Lack of usage or inactivity
- Misunderstanding of tool functionality
- Temporary downtime or maintenance
- SEO or ranking expectations not met
4. Subscription Cancellation
If you are on a subscription plan:
- You may cancel anytime
- Cancellation stops future billing
- Already paid fees are not refunded
5. Refund Processing Time
Approved refunds (if any) will be processed within:
- 5–10 business days depending on payment provider
6. Chargebacks
Users agree not to initiate chargebacks without contacting support first.
Unauthorized chargebacks may result in:
- Account suspension
- Service termination
7. Contact for Refund Issues
📧 support@smallseoengine.com
Please include:
- Payment receipt
- Transaction ID
- Issue description